Contact our Friendly Team
Needing help on existing or future bookings? We’re here to help.
Following the Government announcements, we're delighted to announce that all our hotel will be opening on 4th July. We have been working very hard during the past three months to provide a clean, safe and welcoming environment for all our guests and colleagues. Do you have an upcoming stay?
If you have an upcoming stay or general enquiry please get in touch with our fantastic customer service team at email@example.com and they will be able to assist with your query. As you can imagine, we are experiencing a very high volume of enquiries, so please bear with us so we can give all our customers the exceptional customer service we are so very proud of.
Wanting to book something to look forward to?
If you would like to make a reservation for the future, simply call 0330 107 1599 or you can book online.
Change in working hours
Due to reduced team members, we have had to adjust our contact centre opening times, which for the time being are as follows –
Monday to Friday 8am – 6pm
Weekends 10am -4pm
Please bear with us, you may experience longer waiting times than usual.
By working together with kindness and understanding, we will all get through this together.
When we do reopen all of our facilities, and we will - we can’t wait to welcome you back to our hotels with the promise of a super warm welcome and most definitely a BIG smile!